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Privacy Policy

Information on the Protection of Your Personal Data

1. Data Protection at a Glance

General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information on the Responsible Party" in this privacy policy.

How do we collect your data?
Your data is collected on the one hand by you providing it to us. This may be data that you enter into a contact form, for example.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page request). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order requests.

What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

Third-Party Tools
When visiting this website, content and functions from third-party providers may be used, such as booking widgets or livecam integrations. You can find out which services these are and what data is processed in the following sections of this privacy policy.

2. Hosting

We host the content of our website with the following provider:

Mittwald
The provider is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4–6, 32339 Espelkamp (hereinafter "Mittwald"). For details, please refer to Mittwald's privacy policy:
https://www.mittwald.de/datenschutz

The use of Mittwald is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the most reliable presentation of our website. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device. The consent can be revoked at any time.

Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that this service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the Responsible Party

Cornelia Falkner
Oberwindaustraße 15
6450 Sölden / Österreich
Telephone: +43 664 872 1993
E-Mail: info@miramonte-soelden.at

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

Storage Duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods). In the latter case, deletion takes place after these reasons cease to apply.

General Information on the Legal Basis for Data Processing

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special categories of data are processed according to Art. 9 para. 1 GDPR. In the case of express consent to the transfer of personal data to third countries, data processing is also based on Art. 49 para. 1 lit. a GDPR.

If you have consented to the storage of cookies or to the access to information in your end device (e.g. device fingerprinting), data processing is additionally based on § 25 para. 1 TDDDG. The consent can be revoked at any time.

If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR.

Information on the relevant legal bases in each individual case is provided in the following sections of this privacy policy.

Recipients of Personal Data

As part of our business activities, we work with various external parties. This may also require the transmission of personal data to these external parties.

We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure to tax authorities), if we have a legitimate interest in the disclosure according to Art. 6 para. 1 lit. f GDPR, or if another legal basis permits the data disclosure.

When using processors, transmission takes place exclusively on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS.

IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING.

If you object, your personal data will subsequently no longer be used for direct marketing purposes.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority — in particular in the member state of their habitual residence, place of work or place of the alleged infringement.

The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format.

If you request the direct transfer of data to another controller, this will only be done to the extent that it is technically feasible.

Information, Correction and Deletion

You have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing at any time. You may also have the right to correction or deletion of this data.

You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. This right exists in the following cases:

  • If you dispute the accuracy of your stored personal data — for the duration of the verification.
  • If the processing is unlawful and you request restriction instead of deletion.
  • If we no longer need the data, but you need it for the assertion or defense of legal claims.
  • If you have lodged an objection pursuant to Art. 21 para. 1 GDPR — for the duration of the balancing of interests.

If you have restricted the processing, this data — apart from its storage — may only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Plugins and Tools

Various technical components are used on our website. These serve to provide certain functions or to display content uniformly. The processing of personal data depends on the respective tool and is explained in the following sections.

Google Fonts (Local Hosting)

This website uses fonts ("Google Fonts") that are integrated locally. The fonts are loaded exclusively from our own server. There is no connection to Google servers.

Local hosting means that no personal data — in particular no IP address — is transmitted to Google. There is no processing of personal data by Google in connection with these fonts.

Objection to Advertising Emails

The use of contact data published within the framework of the imprint obligation to send unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

4. Data Collection on This Website

Cookies

Our websites use so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of external content or functions.

Numerous cookies are technically necessary, as certain website functions would not work without them. Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary for the execution of the electronic communication process, for the provision of certain functions or for the optimization of the website ("necessary cookies") are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified.

If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG). The consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies, only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

You can find out which cookies and services are used on this website in this privacy policy.

Third-Party Cookies

On our website — depending on the consent given in the cookie banner (Klaro) — cookies from third parties are also used. These serve exclusively for the provision of external content.

  • Panomax Livecams (integration of external webcam content)

These cookies are only set if you have expressly consented to their use (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG). The consent can be revoked at any time via the "Cookie Settings" button in the footer.

Panomax Livecams

On our website we integrate livecam content from Panomax GmbH. The livecams are only loaded if you have consented to the display of external content in the cookie banner or via "Cookie Settings".

Panomax GmbH
Landesstraße 23
A-5302 Henndorf
Österreich
Telephone: +43 6214 20601
E-Mail: office@panomax.com
Website: https://www.panomax.com

When loading the Panomax livecams, a connection to the Panomax servers is established. In particular, the following data is processed:

  • IP address of the calling device
  • Date and time of access
  • Page / livecam accessed
  • Browser and device information

This data is required for the provision of the livecam content and is processed by Panomax on its own responsibility.

The integration is carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG). You can revoke your consent at any time with effect for the future via the "Cookie Settings" button in the footer.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of their website — for this purpose, the server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Inquiry by Email, Telephone or Fax

If you contact us by email, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your inquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; the consent can be revoked at any time.

The data you send to us will remain with us until you request deletion, revoke your consent or the purpose for storing the data no longer applies (e.g. completed inquiry). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

Data Processing When Using PMS Systems (Widgets)

Widgets from the company zadego GmbH (easybooking) are implemented on this website.

zadego GmbH
Anton-Melzer-Straße 10
6020 Innsbruck
Österreich

Easybooking is a Property Management System (PMS) that is used by the controller to manage bookings and guest data. The implemented widgets can — depending on the tourism business — contain the following functions, among others:

  • Inquiry form
  • Booking mask
  • Small Search (inquiry/booking)
  • Category view
  • Room view
  • Package widget
  • Price overview & price comparison
  • Availability calendar
  • Online check-in

a. General

In order to process your inquiry or booking, it is necessary to process the data you provide. The controller and zadego GmbH have a contractual relationship; the controller uses the easybooking software to manage bookings, inquiries and guest data.

The personal data you enter is transmitted to the management system and to companies connected to it. This concerns in particular:

  • the controller (accommodation establishment)
  • Tourism associations
  • Registration providers
  • Payment providers (e.g. for processing online payments)
  • other companies that are necessary to fulfill statutory or contractual obligations

Processing always takes place within the framework of legal provisions and on the basis of your consent.

b. Data Collection

As part of an inquiry or booking, you provide data necessary for processing. This usually includes:

  • First and last name
  • Email address
  • Address
  • Telephone number
  • Payment data (bank details, credit card data)
  • Dates of birth (e.g. for identification of children)

The collection takes place exclusively within the legally permissible framework and only through your active participation. Electronically given consents are documented in accordance with legal requirements.

c. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Processing of inquiries
  • Preparation of offers
  • Online check-in
  • Fulfillment of statutory registration obligations
  • Payment processing
  • Invoicing

If personal data is entered via one of the widgets (e.g. booking mask, inquiry form), this is always done on a voluntary basis and exclusively for the purpose of processing your accommodation request.

If no contractual relationship is established, the data will be automatically deleted unless there are statutory retention periods.

Registration Obligation

The controller is obliged under the applicable registration law to register all guests with the data specified in the law. These include, among others:

  • Name and name of accompanying persons
  • Date of birth
  • Gender
  • Nationality
  • Country of origin
  • Address
  • Travel document data
  • Period of stay

a. Guest Register

The controller maintains a guest register in which all transmitted guest data is recorded. This register is subject to automatic deletion and anonymization periods. The storage takes place on the servers of zadego GmbH, which acts as a processor in this case.

Transfer to a third country does not take place without prior information to the data subjects.

Source: e-recht24.de